During the long months of lockdown, the senior team at Stoke by Nayland Resort not only seized the opportunity to refresh the facilities, but also looked at how they could give back to the employees who have been so essential in delivering incredible customer experience and gaining award-winning Resort recognition.
A new, more generous employee benefits package now includes complimentary golf on either of the two picturesque Championship courses, free access to the on-site Peake Fitness gym and pool facilities – boasting state-of-the-art Technogym equipment – as well as health insurance and childcare vouchers.
In addition, members of the team can enjoy an array of discounts across the Resort facilities, including hotel and luxury lodge stays, tasty meals in any of the five newly refurbished restaurants, and pampering spa treatments. “The dedication and passion of our fantastic team here at Stoke by Nayland Resort is extraordinary, and we want to recognise and reward them for their hard work and loyalty,” explains Managing Director, Susanna Rendall.
“We do all we can to provide an environment for our employees to thrive and flourish, providing ongoing training and promoting from within where we can. We pride ourselves on quality, atmosphere and fun above all else, and a happy team is essential to providing the very best customer experience.”
“So many hospitality businesses have suffered greatly over the last year during the pandemic, so it is fantastic to see the recovery of the industry and new incentives to start or progress a rewarding career within it,” adds Simone Casley, Wedding and Events Team Leader.
“I started with the Resort in 2017 as a waitress, have worked my way up through wedding and event planning, and now I’m a team leader. I have been nominated for awards and given the opportunity to introduce TiPi weddings and events to the offering. My personal and professional development has been well supported by my managers and peers throughout my whole journey - I’m so grateful to work with such an amazing team, and that my hard work and dedication is recognised. The new benefits package just shows how seriously this business takes their commitment to its employees.”
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